WEBVTT

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Societal resilience is the ambition.

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But it cannot be built only from the top
down.

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We think about resilience as five
connected layers.

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Individual preparedness. Household
resilience.

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Community and voluntary sector resilience.

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Local and regional systems. And national
resilience.

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The higher layers matter. But they rely on
the practical capability beneath

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them.

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Organisations expect plans, ownership,
clear information, rehearsed processes

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and defined responsibilities.

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Yet households are often expected to
respond under pressure with far less

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structure.

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People are employees, carers, volunteers
and neighbours at the same time.

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If disruption is affecting home, it can
affect work and community response too.

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When individuals and households are
organised, connected and able to act,

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communities and employers have something
stronger to build on.

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If the base is weak, the system above it
can look more prepared than it really

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is.

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Societal resilience starts lower than we
think.
